Elevated email queue wait times
Support status
Real-time support status
Live support performance data — response times, queue health, and channel availability updated in real time.
Performance
Live support performance data
4 min
First response time
2.1 hrs
Average resolution time
100%
Support uptime
1.2 min
Queue wait time
Channels
Support channel status
Click a channel to view live support performance data for that service.
Uptime
30-day support uptime
Daily support channel availability over the past 30 days.
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30-day average uptime
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Days fully operational
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Days with degraded performance
30 days ago
Today
History
Recent support performance events
Resolved incidents affecting support response or queue performance.
Live chat agent routing delay
Scheduled help center portal maintenance